Shipping policy

NYSTORM.CO Last updated: 01.09.2026

Where We Ship

NYSTORM.CO currently ships to destinations across Europe and North/South America. If your country is not available at checkout, please contact us at contact.nystorm@gmail.com to check availability.

Preorder Production Timeline

Most items on NYSTORM.CO are preorder items, made to order after the preorder window closes. Please review our [Preorder Policy] for full details. In summary:

Production by manufacturer: approximately 35 days after the preorder window closes
Transit from manufacturer to NYSTORM.CO: approximately 12 days
Final shipping to customer: approximately 4–8 business days

Estimated total delivery time from order date: 50–55 days. These are estimates and may vary due to production volume, customs processing, or carrier delays. We will notify you by email at key stages of this process (production start, item received by NYSTORM.CO, item shipped to you with tracking).

Shipping Costs

Shipping costs are calculated at checkout based on your destination and are shown before you complete your purchase.

Shipping Carriers

We work with our shipping partners to deliver orders to your address. The specific carrier used may vary depending on your destination.

Tracking

Once your order ships, you will receive a tracking number by email so you can follow your delivery.

Customs, Duties, and Import Taxes

For orders shipped outside the European Union, your order may be subject to import duties, customs fees, or taxes charged by your country upon arrival. These charges are the responsibility of the customer and are not included in the price of your order or in shipping costs. We recommend checking with your local customs office for more information before ordering.

Delayed or Lost Shipments

If your order has not arrived within the estimated timeline stated above, or your tracking shows no movement for an extended period, please contact us at contact.nystorm@gmail.com with your order number before opening a dispute with your bank or payment provider. We will investigate with the carrier and work with you on a resolution.

Incorrect Shipping Address

Please double-check your shipping address at checkout. NYSTORM.CO is not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer. If you notice an error shortly after placing your order, contact us immediately at contact.nystorm@gmail.com and we will do our best to correct it before the order ships.